Business Process Management Software Selection – Two Case Studies

Business Software as a Facilitator for Business Process Excellence: Experiences from Case Studies

Software vendors claim in their marketing brochures that business processes and interoperability can be optimised through the use of business software. Business literature emphasizes the various benefits companies can gain from the targeted use of IT systems. Academic literature has, however, paid scant attention to the relationship between business process excellence and the use of ERP systems...

Business Process Management on Financial Performance

Background and Aim: Business process management is a comprehensive management approach that aims to align all dimensions and activities of the organization in line with customer needs and automates all processes of the organization. The aim of this study was to determine the effect of business process management on the financial performance of Tehran University of Medical Sciences. Materials a...

Semantic Business Process Management: A Case Study

The application of semantic technologies promises boosting business process management because semantic integration of business and IT is achieved. To enable the vision of semantic business process management, semantic technologies like ontologies, reasoners, and semantic Web services must be integrated in BPM tools. We extended a professional BPM tool to allow semantic business process modelli...

Addressing Agent Autonomy in Business Process Management - with Case Studies on the Patient Discharge Process

Case Studies of Software Process Improvement Methods

This. aport describes the case studies approach applied at a number of Siemens software development organizations to observe the impact of software process improvement methods. In addition, the report provides guidance to software development organizations that want to improve their processes. A set of organization performance measures are defined to help an organization observe its software pr...